FileMaker Database Project Case Study

Department Contact Information – Priority #1: Keeping It Up To Date

Department contact information was at a high risk of being out of date when two major departments merged. Managing department contact information and communication within the newly formed department of more than 400 people was an urgent priority. A chief concern was the ability for individual department members, who frequently moved locations within the department, to keep their contact information up to date.

By introducing a FileMaker Pro database, department members could easily update their own information, and the department administrator and event coordinator could quickly and effectively manage their frequent email communications within the department. This included the ability to email notifications, invitations and updates to smaller groups within the department when needed.

Allowing the department administrator and the event coordinator to work seamlessly together to manage contacts and communications has made for a smooth transition and was a key factor in the successful merge of the two departments.